Aria 8.0 Guida Utente Pagina 244

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244 BD FACSAria II User’s Guide
Acquisition Troubleshooting
Observation Possible Causes Recommended Solutions
No events in plots after
clicking Load or Acquire
Data
Current tube pointer is not
set to current tube
Click to move the current tube
pointer to the appropriate tube.
Laser shutter is engaged Make sure the flow cell access
door is completely closed.
Laser power is off Turn on the laser power.
Laser delay set incorrectly Adjust the laser delay settings. See
Cytometer Quality Control Using
BD FACSDiva Software on
page 314.
Viewing plots for a different
tube
Double-click the current tube in
the Browser to display the plots
for that tube.
Incorrect population(s) in
plot
Right-click the plot and select
Show Populations. Verify that the
appropriate populations are
displayed.
Uncolored events in plot Format the plot to display all
events.
•Assign a color to the population
displayed in the plot.
•Verify the population drawing
order.
Current cytometer
configuration different from
optical setup
Verify that the cytometer optics
match the current cytometer
configuration.
No sample in the tube Add sample to the tube or install a
new sample tube.
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